Privacy Policy
Salazar Rivero Smart Things · Org. no. 933 853 195 · Norway
1. Who we are
Salazar Rivero Smart Things (organization number 933 853 195), based in Norway, operates Tech AI monkey ("the Service"). We are the data controller for the personal data described below.
2. Data we collect
Depending on how you register and use the Service, we collect:
- Account data: name, email address, and — if you choose email registration — a password (stored only as a salted Argon2id hash).
- Contact data: phone number, country, address, and postal code.
- Usage data: conversations, token usage, saved artifacts, notebook reminders, and connected apps.
- Payment data: handled by our payment providers (Stripe, PayPal) — we do not store full card numbers.
3. Why we collect it
We process your data to provide and secure the Service, manage subscriptions and payments, comply with legal obligations, and improve the product. We only process what is necessary and never sell your personal data.
4. Sub-processors (third parties)
We never sell your personal data. We share it only with the sub-processors listed below, each under a data-processing agreement and only to the extent needed to run the Service. This list is kept up to date; the current version always applies.
| Sub-processor | Purpose | Data involved |
|---|---|---|
| Salazar Rivero Smart Things (own server, Norway) | Hosting the Service and the database | All account data (encrypted at rest) |
| Cloudflare, Inc. (EU/USA) | DNS, DDoS protection and the encrypted tunnel to our server | IP address and request metadata (TLS is terminated here) |
| Google Ireland Ltd (EU/USA) | Sign-in with Google, and the Google integrations you connect (Calendar, Drive, Gmail — read-only) | Google account id, email address, and only the content you choose to connect |
| Slack Technologies / Salesforce (USA) | The Slack integration you connect | Access tokens and the messages you ask the agent to handle |
| Stripe Payments Europe & PayPal (EU/USA) | Card and PayPal payments, subscriptions and invoices | Name, email and payment/billing data (we never store full card numbers) |
| Salazar Rivero Smart Things — Local Ollama Engine (Norway) | Self-hosted AI model (Ollama) that generates the agent's answers locally | The text (prompt) you send to the agent — processed 100% on our own server in Norway |
| one.com (Denmark/EU) | Domain and email for [email protected] | The email you send to support |
5. Transfers outside the EEA
Your account data and AI chat prompts are processed and stored on our own server in Norway using our local Ollama AI engine — your chat prompts are never sent to external AI providers such as OpenAI or DeepSeek. A few optional infrastructure sub-processors are outside the EEA (Cloudflare, Slack, Stripe, and PayPal in the USA). Those transfers rely on the EU Standard Contractual Clauses and the additional safeguards required by the GDPR.
6. Your rights
Under the GDPR you have the right to access, correct, delete, and export your data, and to object to or restrict processing. You can download everything we store from Dashboard → Privacy & data → Download my data and delete your account from the same page. You may also contact us via the support channels below, and you have the right to complain to your local data-protection authority (in Norway: Datatilsynet).
7. Retention (how long we keep data)
- Account data — while your account is active, then erased within 30 days of deletion.
- Chat history and saved artifacts — until you clear them or delete your account.
- Connected-app tokens — until you disconnect the app or delete your account.
- Audit log — 12 months.
- Server and access logs — 30 days.
- Backups — nightly encrypted-at-rest dumps kept for 30 days, plus one monthly copy kept for 12 months. Deleted data is gone from backups within 30 days.
- Payment and accounting records — 5 years, as required by the Norwegian Bookkeeping Act.
- Support email — 24 months.
8. Contact
WhatsApp: wa.me/4748904267 · 12:00-21:00 every day · Email: [email protected]